Sometimes these things can happen. But for your Android device, we do have steps to help solve these issues!
1. Please clear cache and data for the app
2. Then try the log-in process again
However, if you realize you don’t have this network in your current TV service package, then you will not be able to access all the content that the app has to offer. There are still loads of free content that you can access without a subscription under the ‘Unlocked Episodes’ section!
If you feel there is a mistake, please contact us through our 'Submit a Request' option so that we can help!