Sometimes these things can happen, but we do have a few steps that should help solve this issue!
1. Please sign out of the app on your smart TV
2. Clear cache and cookies for the browser that you are using to activate the app, make sure ad blockers or tracking protection are off.
3. Grab a new code by selecting ‘Sign In’
4. Refresh your browser and enter the code.
However, if you find you do not have this network within your current cable subscription, you will not be able to access the content. Feel free to check the episodes under ‘Unlocked Episodes!
If you feel there is a mistake, please contact us through our 'Submit a Request' option so that we can help!