Sometimes these things can happen. But for your Android device, we do have steps to help solve these issues! If you continue to have trouble, please select 'Submit a Request' above to open a troubleshooting ticket.
1. Please clear cache and data for the app
2. Then try the log-in process again
However, if you realize you don’t have this network in your current TV service package, then you will not be able to access all the content that the app has to offer. There are still loads of unlocked content that you can access without a subscription under the 'Watch Unlocked Series' and ‘Unlocked Episodes’ sections!