If you are unable to stream GO app video on your Android device and receive the error message, "Sorry, there seems to be a technical issue," there may be a conflict with Video Enhancer or Vibrant Color Effect settings on your device.
In order to remedy this issue, please try disabling Video Enhancer and/or Vibrant Color Effect in your device display settings.
- Navigate to Video Settings
- Disable Video Enhancer and/or Vibrant Color Effect
- Launch the GO app and play a video to see if the error persists.
If you continue to experience issues streaming discovery+, please Submit a Request.