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Technical Issues

  • Recent Go App Update
  • Apple TV passcodes
  • AVFoundationErrorDomain-11819 on Apple TV or iOS
  • No internet connection error
  • Troubleshooting DRM error messages
  • Video playback issues on Andriod mobile devices - Video Enhancer and Color Effect Settings
See all 8 articles

Getting Started

  • Difference between GO and discovery+
  • About the GO apps and websites
  • Geo-Restrictions and Streaming Outside the United States
  • Finding your TV Provider When Linking
  • Link TV Provider to Watch Locked, Live and On-Demand Content
  • Frequent Requests to Sign-In or Link TV Provider
See all 7 articles

Watching Shows

  • Where is my DIY Network show?
  • Watching Video in Ultra HD
  • Commericals on the GO Apps
  • Using a Cellular Connection to Stream Content
  • GO Exclusives and GO Originals
  • Downloading shows to watch when not connected to the internet
See all 11 articles

How do I watch content on the app?

  • Unable to find saved shows and episodes after updating GO app
  • The GO apps and websites are crashing or will not load

I need help signing in, or I am getting an error when signing in.

  • How do I sign out of the GO app?
  • I am using an iPhone/iPad device and need to change my TV provider.
  • Authentication errors on Samsung Smart TV
  • Authentication errors on Xbox One
  • Forgot TV provider username and password
  • Authentication errors on Android mobile devices
See all 10 articles

I have a question about ads.

  • App or website player crashes during commercial breaks
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